Refund & Return Policy for saadisaadi.com

Last updated: [8 Jan 24]

1. Overview

At saadisaadi.com, we want you to be satisfied with your purchase. This Refund & Return Policy outlines the terms and conditions for requesting a refund or return of products purchased through our website.

2. Eligibility for Returns

2.1 Unused and Unopened Products: To be eligible for a return, the product must be unused, unopened, and in the same condition as received.

2.2 Timeframe: Requests for returns must be made within [number of days, e.g., 30 days] from the date of purchase.

3. Refund Process

3.1 Refund Method: Refunds will be issued in the original form of payment unless otherwise specified.

3.2 Processing Time: Please allow [number of days, e.g., 7-10 days] for the processing of your refund once the returned product is received.

4. Return Shipping

4.1 Customer Responsibility: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part.

4.2 Return Authorization: Contact our customer service at 0032484054058

 to obtain authorization before returning any product.

5. Damaged or Defective Products

5.1 Inspection: We inspect all products before shipping, but if you receive a damaged or defective item, please contact us within [number of days, e.g., 5 days] of receiving the product.

5.2 Replacement or Refund: We will replace the damaged or defective item or issue a refund, as deemed appropriate.

6. Exclusions

6.1 Non-Returnable Items: Certain items, such as [list specific items, e.g., digital downloads, personalized/customized products], are non-returnable.

7. Cancellation Policy

7.1 Order Cancellation: Orders may be canceled within [number of hours/days, e.g., 24 hours] of purchase. After this period, orders are considered final and cannot be canceled.

8. Contact Information

For questions or concerns regarding our Refund & Return Policy, please contact us at 0032484054058.